Contact

children and dinosaurs underwater

  • Plan your visit

    For questions about already purchased tickets, directions, or the booking process, feel free to email us directly. 

    Please note that we respond to all inquiries as quickly as possible during our opening hours. On weekdays, please allow up to 24 hours for a reply. On weekends, we are available on site at the entrance.

    You can also reach us by phone Monday to Friday from 10:00 – 14:00 at (+49) 040-238359772

  • Work collaborations

    For inquiries about collaborations, influencer projects, or advertising, you can reach the marketing department.